Terms of Service

“Company”, “we”, “us”, and “our” refer to Integrated Agents, Inc. (the operator of textcontent.ai). Contact: support@textcontent.ai.
Additional legal and company information may be provided on our Imprint page.

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to provide accurate information and to keep it up to date. Notify us promptly of any unauthorized use of your account.

The Service enables you to create, configure, and deploy AI agents that may interact via channels such as phone, chat, email, messaging apps, and integrations with third-party systems. Features may change over time, and some features may be offered in beta or preview form.

You agree not to use the Service to:

• violate any law or regulation (including privacy, telecommunications, marketing, and consumer protection laws);
• send or facilitate spam, unlawful robocalls, deceptive outreach, or unsolicited marketing without proper consent;
• infringe intellectual property rights, or distribute illegal content;
• harm, exploit, or harass others;
• interfere with or disrupt the Service, bypass usage limits, or attempt unauthorized access;
• use the Service to develop or distribute malware or other harmful code.

We may suspend or terminate your access if we reasonably believe you are violating these Terms or creating risk for the Service, us, or others.

AI is probabilistic. Agents may generate inaccurate, incomplete, or unexpected outputs. You are responsible for configuring your agents appropriately and for reviewing results where accuracy matters.

Call and message compliance. If you use voice, SMS, or messaging features, you are responsible for obtaining all required permissions and consents (including for call recording, caller notifications, and marketing outreach), and for complying with all applicable local laws and carrier/telecom rules.

No emergency services. The Service is not designed for emergency calling or dispatch (e.g., 112/911) and must not be used for emergency or life-safety purposes.

“Customer Content” means any data, text, documents, prompts, instructions, recordings, transcripts, contact data, or other materials you submit to the Service or that the Service processes on your behalf. You retain ownership of Customer Content.

You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Content solely to provide, maintain, and improve the Service, and to comply with legal obligations.

Privacy and data protection practices are described in our Privacy Policy. If applicable, we may offer a data processing agreement (DPA) for business customers.

The Service may integrate with third-party platforms (e.g., telephony providers, LLM providers, calendar tools, CRMs). Your use of third-party services is governed by their terms, and we are not responsible for third-party services, availability, outages, or changes.

Some parts of the Service require payment. Pricing, included usage, and any usage-based charges are described on our pricing page or within the Service. You authorize us (and our payment processors) to charge your payment method for applicable fees.

Fees are generally non-refundable except where required by law or where we explicitly state otherwise (e.g., a posted money-back guarantee). You are responsible for applicable taxes, duties, and similar governmental assessments, except for taxes based on our net income.

You may receive non-public information about the Service. You agree not to disclose it to third parties except as necessary to use the Service or as required by law. If you require formal confidentiality terms, contact us for an NDA.

We own all rights in the Service, including software, design, and underlying technology, excluding Customer Content. You may not copy, modify, distribute, sell, lease, reverse engineer, or attempt to extract source code except to the extent such restrictions are prohibited by law.

We work to keep the Service available, but we do not guarantee uninterrupted operation. The Service may be temporarily unavailable for maintenance, upgrades, outages, or circumstances outside our control. Support channels and response times (if any) may be described in the Service or on our website.

You may stop using the Service at any time. We may suspend or terminate your access if we reasonably believe you violated these Terms, failed to pay fees when due, or created risk or legal exposure.

Upon termination, your right to use the Service ends. We may delete Customer Content according to our retention practices and applicable law.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT AI OUTPUTS WILL BE ACCURATE OR ERROR-FREE, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify and hold harmless the Company from and against claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Service, (b) your Customer Content, (c) your agents’ interactions with third parties, or (d) your violation of these Terms or applicable law.

These Terms are governed by the laws of [Insert governing law], without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service will be brought in the courts located in [Insert venue], and you consent to their jurisdiction.

We may update these Terms from time to time. The “Last updated” date will reflect the most recent version. If changes are material, we may provide additional notice (e.g., via the Service or email). Continued use of the Service after changes become effective means you accept the updated Terms.

Questions about these Terms? Email support@textcontent.ai.